Gorgias is seeking a Customer Implementation Manager in Sydney to lead end-to-end onboarding and activation for a portfolio of ecommerce clients. You will guide white-glove implementation, configure AI Agent and Helpdesk, and collaborate with cross-functional teams to deliver measurable customer value.
Ideal candidates have 2-3+ years in SaaS post-sales roles, excel at consultancy and project planning, and can manage up to 30 accounts with autonomy.
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📌 White-Glove Customer Onboarding Lead for AI Agent (Sydney)
🏢 Gorgias
📍 Sydney
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