Customer Support Manager — Hybrid, Scale‑up Leader (Melbourne)

Customer Support Manager — Hybrid, Scale‑up Leader (Melbourne)

03 Sep
|
McMillan Shakespeare (MMSG)
|
Melbourne

03 Sep

McMillan Shakespeare (MMSG)

Melbourne

McMillan Shakespeare (MMSG) is seeking a Customer Support Manager to lead the customer support function for the Oly brand in Australia. You’ll drive a high-quality, scalable support experience across inquiries, case management and escalations, partnering with multiple teams to identify and fix pain points.

You’ll coach agents, manage performance, and push data-driven improvements to satisfaction, efficiency, and business outcomes in a hybrid working workplace.

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📌 Customer Support Manager — Hybrid, Scale‑up Leader (Melbourne)
🏢 McMillan Shakespeare (MMSG)
📍 Melbourne

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