Why Here?
Commonwealth Bank serves over 10 million personal and small business customers through its Retail Banking Services division. This role is positioned within the Acquisition, Engagement and Retention Crew in the Everyday Banking Domain, focusing on the In Life & Retention Value Stream. The team values experimentation, collaboration and continuous learning while working on onboarding, engagement and retention initiatives.

What Will You Do?
As a Digital Journey Optimisation Manager at Commonwealth Bank, you will design and optimise digital customer journeys across the CommBank app, NetBank and CommBank.com.au using customer insights and experimentation. You will partner with product leads and stakeholders to develop optimisation recommendations and contribute to squad backlogs and roadmaps. Additionally, you will manage the end-to-end delivery of digital campaigns including A/B testing and performance measurement with Adobe tools.

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📌 Posted 1 day ago Sydney, Australia Commonwealth Bank Digital Journey Optimisation Manager – Everyday Banking
🏢 Experimentation Jobs
📍 Sydney