Overnight Customer Support Team Leader – Lead & Coach (Sydney)

Overnight Customer Support Team Leader – Lead & Coach (Sydney)

03 Sep
|
Telstra
|
Sydney

03 Sep

Telstra

Sydney

Telstra is seeking a Customer Service and Support Team Leader to guide an overnight team in Sydney, delivering high-quality customer experiences across messaging, SMS, email and voice channels. You will lead, coach and develop a team within the Emergency Service Answer Point Centre, driving performance and continuous improvement.

Based onsite, you will partner with stakeholders to manage workload, escalate issues, and uphold Telstra standards while promoting products and services to customers in

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📌 Overnight Customer Support Team Leader – Lead & Coach (Sydney)
🏢 Telstra
📍 Sydney

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