Senior Claims Consultant - Injury Management

Job no:
Work type: Full time
Location: Adelaide Metro Eastern
Categories: Emergency Services and Emergency Management, Human Resources and WHS

- Full Time / Term Contract (Up until 31 December 2026)
- Salary:ASO6 / $105,747.00 - $111,854.00 p.a.
- 5063 / Eastwood

About the Role:

The Senior Claims Consultant is accountable to the Director Workforce through the Work Health Safety and Injury Management (WHSIM) Manager for contributing to an effective Injury Management (IM) system for SA Ambulance Service (SAAS), ensuring legislative compliance, and deliverable sustainability that will support best practice and continual improvement in accordance with the applicable legislation and regulations, SA Health Policy, and relevant public sector award entitlements.

About the Team:

WHSIM is a specialist function within Workforce. The team has responsibility for the planning, implementation, evaluation, reviewing and continuous improvement of Work Health, Safety and Injury Management programs across SAAS.

About SAAS

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.

Our Vision: An cutting-edge, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enablingtimelyandequitableaccess for our patients to the mostappropriate pointof care.

Our Purpose:



To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

SAAS Values

PATIENT FOCUSED : We will put our patients and the safe and quality care we provide them first; in everything we do.
TEAMWORK :We will work across SAAS, our health system, our partners,stakeholdersand the community to achieve our goals.
INTEGRITY AND HONESTY :We accept and uphold the standards and expectations of our organisation and communities.
RESPECT AND COURTESY :We will always be respectful and courteous toward our patients, each other, and all those we work with.
COMMUNITY COLLABORATION :We value our role in the community, and we value the communities we serve.
CHANGE READY :We know our communities’ needs will evolve and we must adapt to meet them.
AUTHENTIC LEADERSHIP :We will support leadership development for our people at every level.

SmartSalary Packaging

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit for more information.

- Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.
- The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- Appointment will be subject to a satisfactory Criminal History Check and/oradditionalrelevant history screening that may be applicable andappropriate Immunisationscreening.
- SA Health Servicesare required toimplement theAddressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job reference:

Enquiries to: Simone Ford, Manager Work Health & Safety and Injury Management -

Application Closing Date: Wednesday 16 September 2026 @ 11:55pm

Attachments:

ASO6 Claims Consultant - Role Description v12.pdf

Australian applicant guidelines

International applicant guidelines

Advertised: 02 Sep 2026 Cen. Australia Standard Time
Applications close: 16 Sep 2026 Cen. Australia Standard Time

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📌 Senior Claims Consultant - Injury Management (Adelaide)
🏢 Health
📍 Adelaide