Senior Administrative Coordinator – Voluntary Assisted Dying Care Navigator Service

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 7775

- • Fixed term, full time role – 80 hours per fortnight with a monthly ADO
- • Parkville location, with multiple public transport options available
- • Up to $85,597 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave

The Statewide Voluntary Assisted Dying (VAD) Care Navigator Service, hosted by Peter MacCallum Cancer Centre, comprises a team of highly skilled nursing and allied health clinicians across Victoria and serves as a central point of contact for patients, families, health practitioners and health services seeking information, guidance and support in accessing or delivering VAD.

About the role

We are seeking a highly organised, proactive and compassionate Senior Administration Coordinator to be the first point of contact for the navigator service.

As senior administrative coordinator, you will provide outstanding and compassionate service to patients, carers and clinicians while ensuring smooth day-to-day coordination of the busy statewide service.

A regular day will see you:

- • Coordinate the day-to-day operations of the statewide VAD Care Navigator Service, managing enquiries, referrals, appointments and administrative workflows to ensure a responsive and well-organised service.
- • Act as the first point of contact for patients, carers, families and clinicians, providing compassionate, professional and timely information and support while responding sensitively to enquiries.
- • Provide high-level administrative support to the clinical navigator team, coordinating communication, documentation, meetings, reporting and other activities to enable clinicians to focus on delivering quality patient care.




- • Liaise with health services and key stakeholders across Victoria, ensuring information is communicated effectively and administrative processes are followed consistently across the statewide service

About you

You will have strong communication skills, an excellent attention to detail, and the ability to thrive in a fast-paced healthcare setting. Experience in health administration and patient management systems is essential.

It is important to consider that this role requires confidence and compassion when responding to enquiries from the public and discussing sensitive topics related to voluntary assisted dying and end-of-life choices.

You'll bring with you:

- • Expertise in coordinating departmental administrative activities relating to a clinical department
- • Excellent communication skills
- • Experience in a PA or team support position
- • Flexible approach to new work practices
- • Ability to take on new tasks as directed by the NUM
- • Demonstrated ability to provide a broad range of high-level administrative support functions including creation and maintenance of schedules and databases
- • Ability to manage invoices
- • Experience working within a complex service environment
- • Discretion dealing with confidential and sensitive information
- • Demonstrated skills in the use of IT systems
- • Competent in use of the Microsoft Office Suite





We offer a range of benefits which support our people both personally and professionally, including:

- • Generous salary packaging to increase your take-home pay
- • Discounted health insurance and eye care
- • A comprehensive health and wellbeing program
- • Public transport options at our doorstep and end of trip facilities for cyclists
- • Onsite eateries and coffee shops and inviting rooftop garden spaces
- • Pathways for professional development and recent career opportunities
- • Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options
- • Flexible, hybrid working arrangements

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

- • Peter Mac offer a range of benefits which support our people both personally and professionally.
- • Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
- • We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

Laurie Draper , Voluntary Assisted Dying Care Navigator

Phone:

Applications Close: 11:59PM Monday 14 September 2026

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📌 Senior Administrative Coordinator – VAD Care Navigator Service (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne