Gladstone Hospital is a 70-bed hospital with a big heart and a broad range of services. From Emergency, Medicine and Surgery to Maternity, Paediatrics, Orthopaedics, Critical Care and Palliative Care, our teams provide care across the patient journey.
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We're also home to Mental Health, Alcohol and Other Drugs, Allied Health, Oral Health and community outreach services, extending care beyond the hospital and into the community.
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Big team. Diverse services. Excellent care for our community.
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About the role:
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- Answer calls professionally, connect people to the right department and make sure every caller gets the help they need, quickly and courteously.
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- Recognise emergency and security situations, activate the right response and follow critical procedures with confidence and precision.
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- Coordinate pagers, maintain accurate contact information and use alternative communication systems to keep staff connected when it matters most.
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- Support daily administration, coordinate after-hours travel and accommodation, and use initiative to keep hospital operations on track (even when working independently).
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About you:
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- Use sound judgement, solve problems and respond confidently when things get busy or unexpected.
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- Strong office and reception skills, ideally with experience in a healthcare environment. Connect easily with people at all levels, build strong relationships and know how to keep things moving smoothly.
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- Confident with systems such as Microsoft Word and Excel, handle information discreetly and can work independently with initiative.
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What we offer:
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Total remuneration value of up to $80,842 p.a. is comprised of:
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- An hourly rate between $40.17 - $44.67 p.h.
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- 12.75% employer superannuation contribution
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- 17.5% leave loading
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Additional Benefits:
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- Ongoing Professional Development and Education Opportunities
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- Flexible Work-Life Balance and Variety
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- Generous Salary Sacrificing Options
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- Paid Parental Leave
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- Employee Assistance Program (EAP)
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- Discounted Private Health Insurance
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- Fitness Passport
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- Vaccine Preventable Diseases (VPD) requirements: It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
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Applications close: Monday, 21 September 2026
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This work is licensed under a Creative Commons Attribution 3.0 Australia License.
📌 Administration Officer (Switch) (Rockhampton)
🏢 Queensland Health
📍 Rockhampton
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