Infosys BPM in Sydney is seeking a Senior Technical Support Executive (L1 Service Desk) to provide 1st line technical support, service restoration, and guidance to users. The role requires handling incidents via phone, web, chat and email within a quick-paced ICT Service Desk environment.
Candidates should have 6-12 months of relevant experience, basic ITIL knowledge, and familiarity with SNOW or similar ticketing tools. Rotation shifts and Australia work rights are noted in the posting.
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📌 Senior IT Service Desk Specialist– 24/7 Support (Sydney)
🏢 Infosys Bpm
📍 Sydney
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