Optus is seeking a Senior Client Success Manager to be a strategic partner for State government clients, focusing on Contact Centre technologies. You will drive client success, nurture relationships, and enable growth through consultative engagement and collaboration with account teams.
You will manage client feedback, lead success planning, and ensure renewal revenue while delivering measurable business outcomes. The role offers flexibility with office and work from home options in Australia.
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📌 Strategic Government Client Success Lead - Hybrid (Adelaide)
🏢 Optus
📍 Adelaide
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