Customer Experience & Operations Leader — Northern (Melbourne)

Customer Experience & Operations Leader — Northern (Melbourne)

03 Sep
|
GMCT
|
Melbourne

03 Sep

GMCT

Melbourne

GMCT is seeking an experienced Client Services Manager to lead the Northern Client Services function (B2C) and drive exceptional customer experiences while delivering robust commercial results. Reporting to the Group General Manager North Region, you will oversee a significant annual revenue budget and transform customer journeys through the Customer First Program.

You will lead, develop and empower frontline teams, strengthening capability and introducing smarter ways of working in

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📌 Customer Experience & Operations Leader — Northern (Melbourne)
🏢 GMCT
📍 Melbourne

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