The Opportunity

Step into a role where your expertise truly shapes how care is delivered across Australia. As our Rostering Optimisation Consultant, you’ll partner with residential sites nationwide to bring clarity, confidence, and consistency to workforce planning. You’ll be the trusted advisor leaders turn to for smart rostering solutions, operational insights, and practical support that makes a meaningful difference on the ground.

In this role, you’ll elevate rostering practices through expert guidance, hands on troubleshooting, and tailored coaching. You’ll analyse trends, improve workforce utilisation, strengthen compliance, and help sites optimise their care minutes and staffing strategies. You’ll also play a key part in national transformation work—most notably our exciting move to a single tenancy UKG setting—where your ideas and experience will influence the future of rostering at scale. You'll also provide occasional short-term roster coverage to keep things running smoothly.

If you enjoy problem solving, collaborating with passionate leaders, and driving improvements that directly support frontline care teams, this is a unique and rewarding opportunity to make your mark.

What You’ll Bring

- Extensive rostering expertise, with a minimum of five years’ experience in a shift based or complex workforce environment.
- Strong technical capability with workforce rostering systems including experience with UKG.
- Proven ability to train, coach, and support staff with varying levels of technological and operational proficiency.
- Exceptional communication and stakeholder engagement skills,



with the ability to build trust and influence outcomes.
- High-level analytical and numeracy skills, with confidence interpreting workforce, cost, and utilisation data to inform decision making.
- Strong organisational skills, including the ability to manage competing priorities and work both independently and collaboratively.
- A Genuine alignment with BaptistCare’s values and mission.
- Residential aged care experience will be highly regarded.
- A Commitment to travel, including inter-state, as required.

Ready to Optimise, Empower, and Elevate?

If you’re excited by the idea of bringing smarter rostering practices to life and being a trusted advisor to our residential operational teams across Australia… we’d love to hear from you.

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

BaptistCare – Inspired by Jesus to champion care for all.

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📌 Rostering Optimisation Consultant (Australia)
🏢 BaptistCare NSW & ACT
📍 Australia