Fujitsu is seeking an experienced Major Incident & Problem Specialist to join our Service Management team in Melbourne. The role centers on managing high-priority incidents, restoring service swiftly, and coordinating technical teams along with Problem Management activities for root cause analysis and continual improvement.
You will oversee end-to-end incident/problem lifecycles, ensure explicit stakeholder communications, and drive reports, trends, and post-incident documentation to meet ITIL and
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📌 Senior Major Incident & Problem Manager (Melbourne)
🏢 Fujitsu
📍 Melbourne
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