Join us as we enter our next stage of growth.

Southern Stars Air Conditioning & Electrical is a Queensland-owned and operated business with a strong reputation across air conditioning, electrical, and solar.

With multiple locations, a growing team, and a brand-new North Brisbane office currently under construction, we're looking for an experienced Branch Operations Coordinator to join our team and play an important role in helping us take the next step.

As our new office comes online and the business continues to grow, this role provides an excellent opportunity for someone who wants to grow with the business and develop into a broader operational leadership position.

About the role

This is a hands-on operational role for someone who enjoys being at the centre of the action, solving problems, keeping people organised and making sure the day runs smoothly. You will work closely with the management team, administration staff, technicians, installers and customers to coordinate the daily operations of the North Brisbane branch. The role is varied, fast-paced and offers the opportunity to make a real difference.

Key responsibilities

Coordinating the day-to-day operations of the North Brisbane branch

Supporting scheduling and ensuring field teams are working efficiently

Monitoring daily and upcoming jobs and identifying potential issues before they become problems

Coordinating labour, materials and resources to keep jobs moving

Supporting technicians and installers with day-to-day operational requirements

Liaising with customers regarding job requirements, scheduling and operational matters

Following up outstanding jobs,



paperwork and information

Working with procurement and warehouse teams to ensure materials are available when required

Identifying and escalating quality, safety and operational issues

Ensuring ServiceM8 and other systems are kept accurate and up to date

About you

Previous experience in operations, scheduling, construction administration, trade coordination or a similar role

Excellent organisation and time management skills

Strong communication skills and the confidence to deal with tradespeople, customers and management

The ability to remain calm and solution-focused when things don't go to plan

Strong attention to detail

Good computer and systems skills

Experience with ServiceM8 or similar systems would be highly regarded

The ability to prioritise competing demands in a fast-paced environment

A proactive attitude - you see a problem and work towards a solution rather than waiting for someone else to fix it

The ability to work independently while being part of a wider team

About us

Southern Stars Air Conditioning & Electrical is a Queensland-owned and operated business with a strong reputation across air conditioning, electrical and solar. With multiple locations and a growing team, we are a stable,



growing Queensland business where your contribution will be noticed. You'll be working with an experienced management team and have the opportunity to develop your career as Southern Stars continues to grow across Queensland and nationally.

A stable position with a growing Queensland-owned business

A supportive and professional team environment

A varied role where no two days are the same

Opportunity to develop your operational and leadership skills

Career progression as the business continues to expand

Contemporary systems and processes

The opportunity to make a genuine impact on the performance of the branch

Perks and benefits Supportive team with proven job stability Opportunities like no other

Over 17years in the Air Conditioning, Electrical and Solar industries.

Over 17years in the Air Conditioning, Electrical and Solar industries.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an operations coordinator?
- How much notice are you required to give your current employer?
- Do you have a current Australian driver's licence?
- Which of the following Microsoft Office products are you experienced with?

Over 17years in the Air Conditioning, Electrical and Solar industries.

Over 17years in the Air Conditioning, Electrical and Solar industries.

Perks and benefits Supportive team with proven job stability Opportunities like no other

What can I earn as an Operations Coordinator

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📌 Branch Operations Co-Ordinator (Eton)
🏢 Southern Stars Air Conditioning
📍 Eton