Customer Experience Transformation Lead (Mount Kuring-Gai)

Customer Experience Transformation Lead (Mount Kuring-Gai)

03 Sep
|
Ku-ring-gai Council
|
Mount Kuring-Gai

03 Sep

Ku-ring-gai Council

Mount Kuring-Gai

Ku-ring-gai Council on Sydney's North Shore is seeking a senior customer experience leader to head the Customer Service team and drive an organisation-wide transformation program. You will implement service standards, governance and journey mapping, while overseeing CRM governance and customer request management.

This role focuses on continuous improvement and data-driven service enhancements for residents.

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📌 Customer Experience Transformation Lead (Mount Kuring-Gai)
🏢 Ku-ring-gai Council
📍 Mount Kuring-Gai

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