University of Queensland Information Technology Services is seeking an IT Customer Support Officer to deliver Tier 1 and 2 support across desktop and AV platforms. Based at St Lucia Campus, you will diagnose issues, manage assets, and ensure high user satisfaction across teaching, research, and admin environments.
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The role requires solid communication, a customer-focused mindset, and the ability to work both remotely and on-site within a dispersed ITS team.
📌 IT Support Specialist (Tier 1-2) -- Desktop & AV (Hybrid)
🏢 University Of Queensland
📍 Townsville
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