03 Sep
|
Zest Photography
|
City of Swan
03 Sep
Zest Photography
City of Swan
Zest Photography is looking for a driven, highly organised and people-focused Studio Manager to take ownership of running our Midland photography studio and leading our team to achieve its goals.
We are looking for someone who loves leading people, takes ownership, is driven by achieving KPIs and genuinely enjoys organisation, structure and making sure things are followed through.
Most importantly, you’ll be passionate about our mission to help women see themselves as beautiful and confident through an empowering Zest Photography experience.
The Role
As Studio Manager, you will work across people, operations, sales, client experience and systems, making sure the many moving parts of a busy photography studio work together.
You’ll take ownership of the performance of the studio, understanding our goals and KPIs, driving the team to achieve them and continually looking for ways to improve results.
You'll lead and support our booking, photography and sales teams, creating explicit expectations, accountability and a positive working environment where people can perform at their best.
You'll also conduct face-to-face client viewing and design consultations, helping clients select and purchase the photographs and artwork they love.
This gives you visibility across the entire client journey, from how effectively clients are qualified and prepared, through to their photography experience, final purchase and payment.
We want someone who doesn't just keep the studio running, we want someone who continually looks for ways to make it run better.
Why Join Us
Enjoy a competitive salary with uncapped performance incentives
Work directly with the studio owner, with the opportunity to influence decisions, improve the business and play a key role in Zest’s continued growth
Comprehensive training in Zest’s sales, client experience and studio management systems
Ongoing coaching and development to help you grow as a leader
Opportunities for professional growth in a supportive, creative studio environment
Work with a dynamic and passionate team committed to making a difference for clients
Play a key role in helping clients celebrate their individuality and strength through empowering photography experiences
Role Responsibilities
Managing the day-to-day operations and performance of the studio
Leading, managing and developing our booking, photography and sales teams
Maintaining structure, organisation and accountability across studio operations
Driving studio KPIs and working with the team to achieve individual and business goals
Setting clear expectations and ensuring responsibilities are followed through
Conducting face-to-face client viewing and design consultations
Guiding clients through the selection and purchase of their photography and artwork
Managing client sales, payments and associated administration
Monitoring the client journey and identifying opportunities to improve client experience and studio performance
Ensuring calendars, appointments, client records and resources are effectively managed
Maintaining accurate information within CRM and studio management systems
Supporting and improving studio processes, workflows and systems
Identifying problems early and finding solutions
Who This Role Is Perfect For
This role suits someone who:
Loves leading people and helping a team perform at its best
Takes ownership and feels personally invested in achieving business goals
Is motivated by KPIs, targets and measurable results
Is naturally highly organised and genuinely enjoys maintaining organisation, structure and consistency
Is confident holding people accountable while remaining supportive and approachable
Is commercially minded and enjoys seeing a business perform well
Builds genuine relationships with clients and is confident helping them make purchasing decisions
Loves photography and believes in the positive impact it can have on people's lives
Thrives in a busy, creative environment with multiple priorities
Is tech-savvy and enjoys learning systems and finding better ways of doing things
Role Requirements
Previous experience in a team leadership, management and/or sales-based role
Demonstrated experience managing, motivating and developing a team
Strong face-to-face sales and client relationship skills
Strong administrative and operational skills with exceptional attention to detail
Confident communicating, setting expectations and having difficult conversations when required
Tech-savvy and comfortable learning CRM and studio management systems
A genuine passion for photography and the creative industry
Alignment with our company values: Passion, Integrity, Respect, Trust and Growth
About Us
Zest Photography is more than just a portrait studio; we’re a space where clients rediscover their confidence and celebrate who they are.
Having empowered over 3,000 women, Zest is a leader in life-changing photography experiences. We believe photography has the power to transform how people see themselves, and we are passionate about helping our clients create beautiful artwork that celebrates the most powerful version of themselves and lasts a lifetime.
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📌 Studio Manager (City of Swan)
🏢 Zest Photography
📍 City of Swan