Business Analysis & Delivery Skills (Core)

- Strong BA project experience of delivering regulatory or policy-driven change
- Robust experience on Target Operating Models (TOMs), i.e. designing processes
- Advanced capability in process mapping (L2–L4), including current state and future state
- Business requirements
- Functional requirements
- Non-functional and control requirements
- Ability to trace regulatory obligations through to operational and system impacts;
- Strong ability to interpret legislation, rules, and industry codes and identify implications
- Confident in challenging gaps, inconsistencies, or illogical solutions
- Able to connect dots across customer experience, risk, operations, and technology
- High attention to detail without losing sight of broader strategic intent

Domain Knowledge Required

- Fraud and scam domain knowledge (strongly preferred)
- Experience working with:
- Consumer protection obligations
- Risk and compliance frameworks
- Exposure to SPF obligations, industry rules, or codes (highly desirable)

Domain Knowledge Required

- Fraud and scam domain knowledge (strongly preferred)
- Experience working with:
- Financial crime
- Consumer protection obligations




- Risk and compliance frameworks

- Exposure to SPF obligations, industry rules, or codes (highly desirable)

Job Description

Business Analysis & Delivery Skills (Core)

- Strong BA project experience of delivering regulatory or policy-driven change
- Strong experience on Target Operating Models (TOMs), i.e. designing processes
- Advanced capability in process mapping (L2–L4), including current state and future state
- Strong requirements documentation skills, including:
- Business requirements
- Functional requirements
- Non-functional and control requirements

- Ability to trace regulatory obligations through to operational and system impacts;
- Strong ability to interpret legislation, rules, and industry codes and identify implications
- Confident in challenging gaps, inconsistencies, or illogical solutions
- Able to connect dots across customer experience, risk, operations, and technology
- High attention to detail without losing sight of broader strategic intent

Background in financial services or banking environments

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📌 Business Analyst with ( Fraud Domain ) (New South Wales)
🏢 XPT Software
📍 New South Wales