Senior Hardship Controls & QA Leader (Melbourne)

Senior Hardship Controls & QA Leader (Melbourne)

03 Sep
|
Optus Enterprise
|
Melbourne

03 Sep

Optus Enterprise

Melbourne

Optus is a leading Australian telecommunications company seeking a Senior Hardship Controls & Quality Assurance Manager to safeguard the integrity of hardship operations across Melbourne and Manila, driving compliance, risk management and continuous improvement.

You will lead offshore QA teams and ensure regulatory adherence (ACCC, TCP Code, Privacy Act), partnering with senior leaders to uphold high-quality customer outcomes.

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📌 Senior Hardship Controls & QA Leader (Melbourne)
🏢 Optus Enterprise
📍 Melbourne

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