Ballina Shire Council is seeking a motivated and customer-focused Community Facilities Officer to support the day-to-day operations of our community and cultural venues across the shire.
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Responsibilities
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Based across facilities including the Ballina Indoor Sports Centre, Alstonville Cultural Centre and Lennox Head Cultural Centre, this diverse role combines customer service, administration, facility operations and event support.
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- Provide exceptional customer service to facility users and visitors.
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- Manage bookings, enquiries, invoicing and administrative tasks.
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- Assist with venue hire coordination, events and community programs.
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- Set up and pack down rooms and equipment for functions and activities.
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- Maintain facility presentation through general cleaning and tidying.
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- Support volunteers and contribute to a positive team environment.
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About the Candidate
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- Strong customer service and administrative experience.
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- Excellent communication and organisational skills.
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- Sound computer skills, including Microsoft Office.
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- Ability to work independently and as part of a team.
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- A Class C Driver Licence.
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- Willingness to undertake manual handling tasks and work across various Council facilities.
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- Experience in events, marketing, social media, volunteer supervision, commercial cleaning, First Aid and basic AV systems will be highly regarded.
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This position requires flexibility to work weekends, evenings and public holidays as required, and to work at various locations throughout the Ballina Shire.
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If you're passionate about supporting community spaces and delivering outstanding customer service, we'd love to hear from you.
📌 Community Facilities Officer (East Ballina)
🏢 Everi Pty
📍 East Ballina
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