National Account Manager (Brisbane City)

National Account Manager (Brisbane City)

03 Sep
|
Coxons Group Australia
|
Brisbane City

03 Sep

Coxons Group Australia

Brisbane City

Brisbane based | National travel | Strategic Tier 1 mining account

The opportunity

Coxons Group Australia is seeking an accomplished National Account Manager to lead and grow our most strategically important national mining customer relationships.

As the commercial lead for the accounts, you will develop and execute a long-term account strategy, build trusted relationships with stakeholders from operational teams through to executive leadership, and identify technical and commercial solutions that create measurable customer value.

Based in Brisbane, this highly autonomous role works closely with our branch network and specialist teams to deliver a consistent customer experience across multiple sites, commodities and regions. Occasional travel to customer offices, mine sites and Coxons locations throughout Australia will be required.

About Coxons Group Australia

Coxons Group Australia is an established mining services business specialising in the repair, rebuild and remanufacture of radiators, heat exchangers and cooling components for heavy mobile mining equipment.

For 40 years, we have built our reputation by combining technical expertise, quality workmanship and responsive service to help our customers improve equipment availability and performance.

Our brand promise is Performance Under Pressure, and our culture is underpinned by the values of Integrity, Innovation, Care and Leadership.

Your key responsibilities

Reporting to the Group Sales Manager, you will:

Develop and execute a national strategic account plans aligned with customer and business objectives

Build trusted relationships with operational, technical, procurement and executive stakeholders





Develop a detailed understanding of the customer’s operations, equipment, maintenance strategies and priorities

Identify opportunities to expand Coxons’ services and solutions across Australia

Develop opportunity pipelines, growth strategies and customer business reviews

Monitor account revenue, margin, pipeline performance and commercial risk

Support pricing reviews, contract negotiations, forecasting and commercial reporting

Present tailored technical and commercial solutions that deliver long-term lifecycle value

Coordinate customer activity and communication across Coxons’ national branch network

Bring together operations, engineering, finance, supply chain and sales teams to deliver customer outcomes

Act as the primary escalation point for strategic account matters

Capture customer feedback and lead initiatives that improve service, efficiency and the overall customer experience

Support the introduction of current products, services, innovation initiatives and digital integration opportunities.

About you

You are a commercially astute strategic account leader who understands the complexity of supporting a major mining customers across multiple locations.

You will bring:

Demonstrated success managing major national mining accounts





Experience working with Tier 1 mining companies across multiple commodities and regions

A strong understanding of mining operations and heavy mobile equipment maintenance

Experience selling technical solutions within mining services, industrial equipment or heavy industry

Proven capability in commercial negotiation, contract management and risk management

Strong financial acumen and the ability to interpret account performance

Exceptional relationship-building, presentation, negotiation and influencing skills

The confidence to engage effectively with workshop and site personnel through to executive leaders

The ability to influence outcomes across geographically dispersed teams without direct authority

A highly autonomous, organised and collaborative approach

A current C Class Driver Licence.

A tertiary qualification in business, commerce, engineering or a related discipline, or a relevant technical trade qualification, will be highly regarded.

This is an opportunity to take genuine ownership of a significant national customer partnership and influence how Coxons delivers value across Australia.

You will work alongside experienced technical and operational teams, shape long-term account strategy and help develop solutions that support customer performance and sustainable business growth.

At Coxons, Your Success is Our Success. We provide a workplace that honours shared values, fosters quality work, celebrates mateship and recognises success.

If you are ready to lead a strategic national mining partnership and make a meaningful commercial impact, we would like to hear from you.

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📌 National Account Manager (Brisbane City)
🏢 Coxons Group Australia
📍 Brisbane City

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