Unisys in Canberra, ACT, is seeking an experienced Service Request Manager to lead and continually improve the Service Request Management practice. The role focuses on delivering requests efficiently, with robust ITIL alignment and automation initiatives.
The candidate will drive governance, reporting, and process improvements across ITSM, incident management, and service management platforms, leveraging business analysis and stakeholder engagement to raise service excellence.
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📌 IT Service Request Manager: Automation & Improvement (Canberra)
🏢 Unisys
📍 Canberra
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