Make a great first impression at Maven Dental New Farm!
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We're looking for a friendly and organised Casual Receptionist to join our team and be the welcoming face of our practice. As our receptionist, you'll play an important role in creating a positive patient experience while keeping the front desk running smoothly.
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You'll be joining an experienced and supportive team in the heart of New Farm, close to Brisbane CBD, with cafés, shops and free street parking right on your doorstep.
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If you're confident working with people, enjoy staying organised and are keen to learn, we'd love to hear from you.
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Job Description
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Your responsibilities will include:
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- Welcoming patients and providing a warm, professional first impression
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- Managing appointments, patient enquiries and reception duties
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- Answering phone calls and assisting patients with their questions
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- Processing payments and assisting with general administrative tasks
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- Maintaining accurate patient records and keeping the front desk organised
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- Working closely with our clinicians and wider team to ensure the day runs smoothly
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- Using Oasis practice management software and MS Office to support day-to-day operations
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- Providing friendly and professional service throughout every patient interaction
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Qualifications
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To be successful in this role, you will bring:
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- Previous reception or customer service experience
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- Dentalexperience is highly desirable, but not essential
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- Familiarity with Oasis PMS would be an advantage
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- Excellent communication and interpersonal skills
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- Strong organisation and attention to detail
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- The ability to multitask and remain calm in a busy environment
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- A friendly,
approachable and patient-focused attitude
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- A willingness to learn and support the wider practice team
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- Flexibility to work some late nights until 7:00pm and Saturday mornings when required
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Additional Information
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Why join Maven Dental New Farm?
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Maven Dental Recent Farm is more than just a dental practice. We're a friendly, supportive team who genuinely care about our patients and each other. You'll be joining a busy practice where everyone plays a part in creating a great patient experience.
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What you can expect:
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- A supportive team - Work alongside experienced clinicians and a team that is always happy to lend a hand.
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- A welcoming environment - Be part of a friendly practice where patients and team members are made to feel comfortable and valued.
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- Variety in your day - From greeting patients and managing appointments to supporting the wider team, there's always something happening at reception.
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- Learn and grow - Dental experience isn't essential, and you'll have the prospect to build your knowledge of the dental industry while you're on the job.
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- Great location - Based in the heart of New Farm, close to Brisbane CBD, with cafés, shops and free street parking nearby.
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- Part of a bigger network - Enjoy the benefits of being part of the Abano Healthcare network, with access to ongoing learning, support and career opportunities.
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Maven Dental, proudly part of the Abano Healthcare Network.
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At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.