Job Description

Brandt has an exciting opportunity for an organised and customer-focused individual to join our Adelaide team as a Service Administrator. As the administrative backbone of our Service Department, you'll play a key role in supporting technicians, customers, and management to ensure work is processed efficiently and customers receive exceptional service.

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What We Offer

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- Ongoing training and development
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- Base Salary and Monthly Incentives
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- A supportive and collaborative team environment
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- Career advancement opportunities within a global company
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- Employee Assistance Program (EAP)
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About the Role

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Reporting to the Service Manager, you will provide administrative support to the Service Department and help keep daily operations running smoothly.

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Key responsibilities include:

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- Responding to customer and internal service enquiries
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- Creating and managing service work orders from start to finish
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- Maintaining accurate service records and department documentation




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- Updating customer and equipment information within company systems
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- Assisting with service reporting and departmental administration
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- Processing warranty and product improvement claims
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- Supporting technicians and management with day-to-day administrative tasks
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- Providing exceptional customer service to both internal and external customers
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About You

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- Previous administration or customer service experience
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- Strong organisational and time management skills
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- Confidence using Microsoft Office and computer-based systems
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- Ability to prioritise tasks and work in a fast-paced environment
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- A qualified and positive approach to customer service
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- Mechanical or technical knowledge is advantageous but not essential
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- Year 12 completion or relevant experience preferred
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📌 Service Administrator (South Australia)
🏢 Brandt Tractor
📍 South Australia