Medical Practice Administrator (Plastic and Reconstructive Surgeon)

We’re looking for a polite, bubbly and professional individual with a strong work ethic to join our small, friendly and growing team in a busy plastic surgery clinic.

This is ideal for someone who enjoys working closely with patients, has excellent attention to detail and is confident taking initiative and supporting the day-to-day operations of the practice.

? Surry Hills, Sydney

We’re looking for a polite, bubbly and professional individual with a strong work ethic to join our small, friendly and growing team in a busy plastic surgery clinic.

This is ideal for someone who enjoys working closely with patients, has excellent attention to detail and is confident taking initiative and supporting the day-to-day operations of the practice.

Key Responsibilities

- Providing warm, professional and personalised reception and administrative support via phone, email and SMS

- Assisting patients throughout their experience with the practice

- Assisting in scheduling consultations and appointments, both in person and over the phone

- Discussing surgical procedures with patients and confidently answering general enquiries

- Building strong, ongoing relationships with patients and providing exceptional customer service

- Verifying patient information and maintaining accurate, up-to-date medical records

- Support with processing patient accounts, including Medicare and receipting.

- Coordinating patient communications, including appointment reminders, test results and follow-ups

- Assisting with pathology and medical documentation

- Assisting with stock management, inventory and ordering.

- Liaising with key stakeholders including hospitals,



tenants, surgeons, anaesthetists, cosmetic injectors, other medical practices and imaging practices

- Supporting the clinical team with general administrative requirements as needed

- Supporting administrative tasks such as medical certificates, fit-to-fly letters, tenant scheduling, social media etc.,

About You

We’re looking for someone who is:

- Warm, friendly and naturally personable

- Skilled, polished and confident communicating with patients

- Highly organised with attention to detail

- Proactive and able to work independently

- Comfortable multitasking in a busy clinical environment

- A team player who is happy to step in and help wherever needed

- Reliable, punctual and committed to providing an exceptional patient experience

Experience

- Previous experience in a medical, surgical, cosmetic or allied health setting is highly regarded

- Experience using Genie Medical Software is highly regarded

- Previous practice administration experience is preferred

- Experience in a customer-facing role with strong communication skills will also be considered

If you’re personable, organised and looking for a role where you can become an integral part of a team, we’d love to hear from you.

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📌 Patient-First Medical Practice Administrator (New South Wales)
🏢 Dr Pouria Moradi
📍 New South Wales