Service Coordinator – 12 Month Fixed Term Parental Leave Contract

One of our valued Service Coordinators is about to go on parental leave, so we are looking for an experienced, enthusiastic, professional and self-motivated Service Coordinator to fill in while she is away.

We are currently predicting that this role will be twelve (12) months, full time, but that may change depending on her needs and with a commencement date towards the end of September 2026.

Reporting to our Service Support Centre Manager - ANZ, you’ll play a crucial role in coordinating activities for our Field Service team, which serves clients across Australia.

Key responsibilities

Scheduling and coordinating service jobs

Answering customer enquiries and helping resolve issues

Processing service reports, invoices, and service agreements

Assisting with quotations and renewals

Supporting spare parts orders and general service admin

Working closely with the Service Support team to keep everything on track

About you

High level of attention to detail, process driven and established administration skills

Ability to follow procedures and work effectively in a specialised team

At least 2-3 years administration experience, preferably within a scheduling environment

Provide exceptional customer service,



by answering customer calls and resolve issues in a timely & effective manner

Experience with ERP systems is beneficial

Ability to prioritise and meet multiple deadlines

Willingness to learn and develop their skills

The ability to work collaboratively with both internal and external customers

Energetic and motivated

Excellent communication, organisational and interpersonal skills

Outstanding Place to Work Certified – May 2026

Paid Parental Leave Scheme

Free onsite parking

About us

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Our vision is to be the most trusted partner in driving healthier outcomes for people facing mobility challenges.

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📌 Service Coordinator - 12-Month Fixed Term Role (New South Wales)
🏢 Arjo
📍 New South Wales