We are looking for a reliable and confident Outbound Call Representative to support a range of businesses and services. This role involves making outbound calls, managing follow-ups, and communicating clearly and professionally across different campaigns. The successful candidate will be comfortable switching between services and staying organised in a varied, fast-paced environment.
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Key responsibilities
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- Make outbound calls on behalf of multiple businesses and services
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- Communicate clearly, professionally, and confidently with clients
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- Follow call guidelines while adapting messaging as required
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- Manage call schedules, follow-ups, and notes accurately
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- Maintain organised records of call outcomes
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- Work towards agreed call and performance targets
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Requirements
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- Minimum 2–3 years experience in outbound calling, customer service, or sales roles
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- Excellent verbal communication and listening skills
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- Solid organisational and time-management abilities
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- Ability to manage multiple services and priorities
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- Professional phone manner and positive attitude
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- Experience using CRM systems or call tracking tools
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📌 Outbound Call Representative/Call Out Agent (Victoria)
🏢 Kerner Norland Pte
📍 Victoria
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