This is a hands-on role working closely with the Director and wider team to oversee and continually improve business systems, processes and client experience. You will ensure the business operates efficiently and clients receive a professional, well-managed experience throughout their build.
n
Key responsibilities
n
n
- Manage and improve business systems, processes and workflows
n
- Identify efficiencies and implement practical improvements
n
- Develop and maintain procedures, templates and reporting
n
- Improve information flow between administration, construction and management
n
- Manage project documentation and internal processes
n
- Coordinate client communication, meetings and project updates
n
- Manage client follow-ups, decisions, approvals and variations
n
- Liaise with clients,
architects, consultants, suppliers and the construction team
n
- Identify opportunities for automation and technology to improve efficiency
n
n
About you
n
n
- Highly organised, proactive and confident dealing with both clients and internal teams
n
- Experience in a management role within residential construction or a similar project-based setting is highly regarded
n
- Strong systems, communication and problem-solving skills
n
n
About us
n
Heelass Homes is an award-winning custom home builder specialising in high-end, architecturally designed homes.
📌 Manager - Systems (City of Gold Coast)
🏢 Heelass Homes
📍 City of Gold Coast
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.