Insignia Financial is seeking a Service Experience & Optimisation Manager to lead our frontline technology support, delivering operational excellence and service transformation across the business. You will guide a team of Technology Analysts, shaping knowledge management, automation and self-service initiatives to improve employee experiences.
You will partner with Technology and wider business stakeholders to drive improvements, leveraging data-driven insights and a proactive, employee-centred
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📌 Employee Tech Experience & Service Optimisation Lead (New South Wales)
🏢 IOOF Holdings
📍 New South Wales
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