Executive Manager, Crew Lead: Financial Crime Domain (Assisted Investigations)

Drive meaningful change where it matters most

We’relooking for an experiencedExecutive Manager, Crew Lead,to leadAssisted Investigations, a critical Economic Crime capability focused on improving how investigation teams are enabled through better data, tooling, workflow,automationand decision support.

This crew sits close to the operational frontline of financial crime response. It requires a leader who understands the importance of investigator effectiveness, operational quality, case progression, customer impact, regulatoryexpectationsand the responsible use of technology-enabledassistance.

We’relooking for someone who can bring together business, operations, technology,dataand risk to improve investigative capability at scale. You will need to balance transformation ambition with operational realities, ensuring change is practical,adoptedand aligned to measurable outcomes.

This is an opportunity to lead a crew that can materially improve the quality, speed,consistencyand effectiveness of economic crime investigations while supporting teams to work with greater clarity and confidence.

What you’ll do

As Executive Manager, Crew Lead, you will:

Own the end-to-end strategy, roadmap,performanceand delivery outcomes for the Assisted Investigations crew.

Lead a multidisciplinary crew across product, technology, data, risk, operations, delivery and change to deliver customer, regulatory and business outcomes at scale.

Shape the crew’s purpose,prioritiesand roadmap, ensuring alignment to Economic Crime strategy, enterprise priorities, regulatoryexpectationsand measurable value.

Translate strategicobjectivesinto actionable quarterly plans, squad priorities, deliverymilestonesand performance measures.

Partner closely with Product Owners, Crew Tech Leads, Technology, Risk, Operations,Dataand business stakeholders to ensure solid alignment across delivery and run outcomes.





Drive a clear,prioritizedand outcome-focused backlog that balances strategic transformation, operational resilience, regulatory delivery, riskreductionand customer impact.

Establish strong governance disciplines across planning, delivery, risk, issues, dependencies, decisions,controlsand executive reporting.

Use data,metricsand insights tomonitorperformance,identifyrisks and opportunities, and supporttimelyexecutive decision-making.

Manage cross-domain dependencies, competing priorities and delivery constraints, proactively resolvingblockersand guiding teams through ambiguity.

Build strong partnerships across Economic Crime, Technology, Risk, Data,Operationsand enterprise stakeholders to ensure delivery is integrated and sustainable.

Champion simplification, automation, resilience, modern productpracticesand continuous improvement across the crew.

Build and lead a high-performing crew culture, with clear ownership, strong engagement, accountability,paceand a focus on safe delivery.

What you’ll bring

You are a senior leader who combines strategic thinking with practical execution. You can lead through complexity, connect business and technology, and bring clarity to ambiguous environments.

We’reparticularly interested in:

- Demonstrated experienceleading large-scale product, technology, operational or transformation teams in complex environments.

- An experienced record delivering customer, regulatory, risk or business outcomes across multidisciplinary teams.

- Experience leading across product, technology, data, risk, operations,deliveryand change functions.





- Strong commercial,strategicand operational judgement, with the ability to connect long-term vision to execution.

- Strong understanding of risk management, governance,controlsand delivery assurance in a regulated environment.

- Exceptional stakeholder engagement and influencing skills, including experience engaging senior and executive-level stakeholders.

- Demonstrated ability to manage ambiguity, competing priorities, cross-domaindependenciesand complex trade-offs.

- Experience applying agile, product-ledand customer-centric ways of working at scale.

- A data-led approach to performance,prioritisationand decision-making.

- A passion for developing people, buildingcapabilityand creating high-performing teams.

- Experience in banking, financial services, risk, compliance, financial crime, investigations, operations, workflow,automationor technology-enabled operational change would beadvantageous.

What success looks like

In the first few months, you will have built a clear understanding of the crew’s purpose, strategic outcomes, delivery commitments, technology landscape, risk profile, operationaldependenciesand stakeholder expectations.

You will haveestablishedan integrated view of crew priorities, performance, delivery,riskand dependencies, with clear governance and sequencing across squads and stakeholders.

Over time, success will be measured through delivery of customer, regulatory and business value, improved investigation capability, predictable and sustainable execution, stronger crew performance, effective risk management and increased confidence across Economic Crime, Technology, Risk and Operations.

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📌 Executive Manager, Crew Lead: Financial Crime Domain (Assisted Investigations) (New South Wales)
🏢 Commonwealth Bank
📍 New South Wales