Client Services Leader: Elevate Customer Experience (Merri-Bek City)

Client Services Leader: Elevate Customer Experience (Merri-Bek City)

03 Sep
|
The Greater Metropolitan Cemeteries Trust
|
Merri-Bek City

03 Sep

The Greater Metropolitan Cemeteries Trust

Merri-Bek City

The Greater Metropolitan Cemeteries Trust (GMCT) is seeking an experienced Client Services Manager to lead the Northern Client Services function. This role focuses on delivering human-centred service, balancing people, customers, operations and commercial performance, while driving meaningful change across customer journeys and process improvements.

You will report to the Group General Manager North Region and oversee a significant annual revenue budget, shaping strategy and ensuring high

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📌 Client Services Leader: Elevate Customer Experience (Merri-Bek City)
🏢 The Greater Metropolitan Cemeteries Trust
📍 Merri-Bek City

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