Job Description

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- Shape branch culture and develop leadership capability.
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- Drive customer, operational and commercial outcomes.
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About the opportunity

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This is a leadership prospect for someone who enjoys staying close to their team, customers and the day-to-day rhythm of a busy dealership.

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We are seeking an experienced and values-driven Branch Manager to lead our Newcastle dealership. This is a key leadership role with responsibility for the overall performance of the branch, including Service, Parts, customer experience and safety, while overseeing a close-knit team of approximately 25 to 30 employees.

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We're looking for a leader who puts people first, leads by example and creates an environment where employees feel supported, valued and accountable. You will play a pivotal role in strengthening capability across the branch while ensuring safe, efficient and customer-focused operations.

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As the leader of the Newcastle site, you will work closely with employees, customers and stakeholders to drive sustainable growth, improve operational performance and foster a positive workplace culture in one of NSW's most liveable regional centres.

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Why join us?

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- Lead a well-established Newcastle operation within Australia's largest Daimler Truck dealership network.
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- Represent globally recognised brands including Mercedes-Benz, Freightliner and Fuso.
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- Shape the culture and performance of a key Hunter region dealership location.
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- Enjoy a Newcastle-based role in the Hunter region, with access to coastal lifestyle, strong local industry and the Hunter Valley on your doorstep.
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- Join a business that values safety, teamwork and customer excellence.
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- Be part of a growing national organisation backed by Daimler Truck's largest dealership group globally.
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- Lead a branch where your decisions have a visible impact on culture, customers and commercial outcomes.
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What you'll be doing

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- Lead day-to-day branch operations across Service,



Parts and customer-facing functions.
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- Build a people-first culture that promotes engagement, accountability and development.
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- Champion a proactive approach to safety and wellbeing across the branch.
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- Coach and support frontline leaders to strengthen capability and performance.
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- Deliver financial, operational and customer performance targets.
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- Build strong relationships with customers and key stakeholders.
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- Identify and implement continuous improvement initiatives.
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- Ensure compliance with company policies, legislative requirements and OEM standards.
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- Foster collaboration and accountability across the branch.
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What we're looking for

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- Proven leadership experience within automotive, heavy vehicle, transport, industrial or service-related operations.
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- A genuine people-first leadership style with a track record of coaching leaders, developing capability and building engaged teams.
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- Strong commitment to workplace safety and operational excellence.
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- Demonstrated ability to lead teams through change and deliver sustainable business outcomes.
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- Experience managing operational performance, budgets and commercial outcomes.
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- Strong customer relationship and stakeholder management skills.
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- Commercial acumen and the ability to make sound business decisions using operational data.
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- Heavy vehicle or commercial vehicle industry experience will be highly regarded.
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About us

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Velocity Truck Centres Australia is part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally. We are Australia's largest Daimler Truck dealership network, representing Mercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.

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Our values of Speed, Value and Trust guide how we work and support our commitment to delivering outstanding outcomes for our customers, employees and communities.

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Please note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.

📌 Branch Manager (New South Wales)
🏢 Velocity Truck Centre
📍 New South Wales