Job Description

Company Description

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Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology outcomes within highly regulated environments, supporting government and national security programs.

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We partner with clients delivering mission-critical capabilities that require disciplined delivery, strong stakeholder engagement, and high-quality outcomes across cyber security and cloud-enabled environments.

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The Role

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We are seeking an experienced Elastic Platform Engineer (Resident Engineer) to support the operation, sustainment, and continuous improvement of a complex Elastic (ELK) observability and search platform within a secure government program.

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In this role, you will manage a customer-directed backlog end to end - keeping the platform healthy, secure, and continuously improving - while working across business and technical teams in a fast-paced, ITIL-governed delivery environment.

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This is a hands-on, delivery-focused engineering role suited to someone who is highly organised, detail-oriented, and comfortable operating with precision inside strict government standard operating procedures.

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Key Responsibilities

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- Manage the customer-directed backlog across ITIL incident, problem, request, and change management
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- Perform Elastic Stack platform lifecycle activities - version upgrades, security patching, health checks, and remediation across ECE (Elastic Cloud Enterprise) workplace
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- Build and maintain Logstash pipelines and onboard new data sources to agreed standards
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- Design, build, and maintain Kibana dashboards, visualisations, and alerting for mission-critical systems
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- Automate operational and configuration tasks using Ansible and Linux scripting
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- Produce operational and executive reporting,



converting high-volume logs and telemetry into clear, actionable insights
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- Integrate data across enterprise sources (e.g. JDBC/SAP HANA, SAML, SNMP, Nginx, Dynatrace)
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- Contribute to security, risk, and governance documentation, ensuring audit-ready outputs
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- Bridge across multiple delivery, customer, and vendor teams to drive resolution and alignment
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- Maintain accurate documentation and support effective knowledge transfer and long-term system sustainment
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What You'll Need

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- Experience in platform, systems, or observability engineering within complex environments
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- Hands-on experience with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats/Elastic Agent); ECE experience highly regarded
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- Strong Linux administration (Red Hat Enterprise Linux preferred) and automation using Ansible and scripting
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- Experience with ITIL service management - incident, problem, request, and change
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- Experience with data integration and pipeline development
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- Strong analytical and problem-solving skills, including turning high-volume logs into operational and executive reporting
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- Excellent communication skills across both technical and non-technical stakeholders
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- Ability to operate with precision within strict government SOPs and manage competing priorities
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Desirable Experience

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- Elastic Certified Engineer certified
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- ITIL certification
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- Experience in secure government or national security environments
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- Familiarity with security and compliance frameworks such as ISM, PSPF, or Essential Eight
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- Exposure to integrations including SAP HANA, SAML, SNMP, Nginx, and Dynatrace
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- Red Hat certification (e.g. RHCSA)
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Employment Type

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Long-term contract and permanent employment options available

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Security Clearance Requirements

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Applicants must be Australian citizens and hold a current NV1 security clearance.

📌 Elastic Engineer (Services Australia) (Canberra)
🏢 Showtime Consulting
📍 Canberra