Latitude Financial Services is seeking a Senior Manager, Hardship to lead hardship operations for Australia & Recent Zealand. You will drive fair, timely support for customers in financial difficulty while balancing regulatory obligations and customer outcomes.
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In this role you will lead distributed teams, partner with Risk and Compliance, and strengthen hardship frameworks, controls and experience. You will translate customer insights into action for senior audiences and drive sustainable change.
📌 Senior Manager, Hardship Operations (ANZ) -- Hybrid & Take 5 (New South Wales)
🏢 Latitude Financial Services
📍 New South Wales
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