Education and Social Participation | Dandenong | Maximum Term - Full-time

- Full-time Maximum Term position to 30 June 2027, based atour Dandenong office
- Provide strategic and operational leadership in thedelivery of client-centred, integrated and financiallysustainable education and training programs within assignedHub/sites
- Annual salary is $100,790 + 12% super
- Other benefits include:
- Regular performance feedback and performance reviewprocess
- Supportive setting and caring work culture withwork/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including:superannuation, Novated Leases, laptops, mobile phones,professionaldevelopment, subscriptions andmemberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the role

The primary purpose of the Manager Education HubOperations is to provide strategic and operationalleadership in the delivery of client-centred, integrated andfinancially sustainable education and training programs withinassigned Hub/sites. The position has cross-hub and portfolio-wideinfluence, acting as a recognised leader in hub operations,compliance and program delivery. It is accountable for budgets,workforce planning, contract compliance, and the achievement ofstrategic growth and quality outcomes.





The position leads and coordinates multidisciplinary teamscomprising coordinators, teachers, trainers and administrativeemployees.

The emphasis of the position is on achieving streamlinedoperations, quality services, financial viability, and alignmentwith the Education Strategic Plan.

To be considered for this role, you will be able todemonstrate the following key selection criteria:

- Degree in Education, Business, Management or related field;AND
- Minimum 5 years’ experience working with clients to buildsettlement, employment and/or education readiness; including atleast 2 years’ experience in a leadership position
- Demonstrated expertise in managing multi-site educationprogram delivery with strong knowledge of compliance andquality frameworks, and ability to identify and manageoperational risk
- Demonstrated strong leadership, mentoring, performancemanagement and workforce planning skills.
- Comprehensive understanding of adult education, CALD clientneeds, and community/industry partnerships.
- Demonstrated knowledge of relevant accredited curricula,and the ability to lead the development of program andcontextualised learning programs
- Demonstrated business development skills and ability to inbuild and maintain partnerships with communities, employers,corporate partners and industry groups to gain and expand intonew business areas.
- Strong business acumen with proven ability to achieveprogram KPIs, financial and quality benchmarks,



budgetmanagement and reporting
- Demonstrated ability to provide pathwaycounselling
- Ability to lead and apply an extensive range of teachingstrategies and resources, and delivery models, to optimizelearning outcomes
- Extensive knowledge of the education and employment sectorsto effectively drive Foundation Skills and VET programs to meetthe needs of providers and individuals
- It is a mandatory requirement for the position holder tohave and maintain a current Working with Children Check (foremployment purposes)
- A current valid Driver’s Licence will be required for thisrole
- Access to own vehicle with comprehensive insurance for workpurposes

Applications for this position will be accepted up to 6PM on Monday 14 September 2026, however interviews and/orother selection processes will commence as suitable applicationsare received.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.

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📌 Manager Education Hub Operations (Dandenong)
🏢 Ames Australia
📍 Dandenong