Merlin Entertainments is seeking a energetic Guest Excellence Manager to lead front‑of‑house and guest experience across one of Australia’s premier attractions in Sydney. You will champion a guest‑focused culture, drive service excellence and manage Admissions, Ticketing, Security, Skywalk and VR operations.
The role requires 8–10 years in hospitality/attractions with strong leadership and safety credentials. A tertiary qualification in Hospitality/Management and First Aid are preferred.
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📌 Guest Experience Leader - Iconic Attraction (New South Wales)
🏢 Merlin Entertainments
📍 New South Wales
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