Remote Medical Receptionist/Administrative Assistant for a Consultant Psychiatrist in Australia (Hom (Wollongong)

Remote Medical Receptionist/Administrative Assistant for a Consultant Psychiatrist in Australia (Hom (Wollongong)

03 Sep
|
Important Group
|
Wollongong

03 Sep

Important Group

Wollongong

• Answer incoming patient and referral calls in a warm, professional and compassionate manner.

• Respond to general enquiries about appointments, referrals, fees and practice processes.

• Ensure patients feel heard, supported and well looked after from their first contact with the practice.

• Respond to patient and referrer emails promptly and professionally.

• Set up current patient profiles and maintain accurate information in Halaxy.

• Assist with bookings, referrals and general administrative tasks.

• Communicate closely with other administration team members to ensure smooth follow-up and continuity.

• Recognise when clinical, urgent or sensitive enquiries need to be escalated appropriately.

• Complete email and administrative work during quieter periods between calls.

• Maintain strict patient confidentiality and privacy at all times.

📌 Remote Medical Receptionist/Administrative Assistant for a Consultant Psychiatrist in Australia (Hom (Wollongong)
🏢 Important Group
📍 Wollongong

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