Qantas is seeking an experienced Senior Manager, Customer Insights & Research to shape how the group understands its customers and translate insights into action. Based at Mascot Campus, the role leads measurement, analytics and strategic insight across Qantas, Jetstar and Qantas Loyalty, driving faster, more granular, commercially useful intelligence.
You will move from data to diagnosis to recommendations for senior leaders, and push adoption of AI and recent research approaches to improve
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📌 Senior Customer Insights & Research Leader (New South Wales)
🏢 Aviation Careers Australia
📍 New South Wales
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