Job Description

AI-Powered Customer Ops Lead: Onboarding & Support Transvirtual•Sydney, NSW, AU

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Job Description

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Transvirtual is transforming from an integration-rich logistics platform into an AI-native TMS and FMS. As Support & Onboarding Manager, you'll lead a team responsible for turning that technology into an exceptional client experience — using AI agents, automation, intelligent self-service, and data-driven processes to make support faster, onboarding simpler, and the entire operation more scalable.

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This is a hands‐on leadership role: you'll shape onboarding from contract signing to go‐live, drive

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📌 AI-Driven Onboarding & Support Lead (New South Wales)
🏢 TransVirtual
📍 New South Wales