Australian Citizens residing in Australia only respond.
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Essential criteria
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- Certified Salesforce Administrator with a minimum of 2 years experience within Salesforce eco-system.
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- Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
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- Experience in Data Loader, Service Cloud and other salesforce tools.
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- Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
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- Excellent analytical, problem-solving skills, with attention to detail and quality.
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- Strong documentation and technical skills.
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Desirable criteria
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- ITIL Foundation Certification and experience.
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- Experience with tools such as Jira and Confluence.
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- Strong understanding of Scrum/Agile methodologies.
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- Comfortable with recent ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
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