Job Description

Sales Merchandiser – Pottery Barn Kids

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Our Pottery Barn Kids store in Chadstone is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast‐paced, specialty retail environment. This is a permanent, part‐time position offering 40 hours per fortnight with a fixed two‐week rotating roster, including alternate weekends.

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What You Will Be Doing

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- Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back‐of‐house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
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- Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
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- Assist with opening and closing procedures, register operations, and back‐office tasks to provide operational support to the store management team, ensuring smooth store operations.
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- Use effective selling techniques and in‐depth product knowledge to drive sales and achieve KPIs.
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- Create a positive and inclusive environment within a dynamic and supportive team.
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What You Will Bring To The Role

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- 1–2 years retail or visual merchandising experience (preferred).
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- Strong eye for detail, layout, and brand presentation.
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- Great communication and leadership skills.
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- Ability to prioritise, multitask and work hands‐on.
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- Flexible availability,



including after‐hours setups and peak trading periods.
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Physical Requirements

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- Ability to be mobile in the store and back‐of‐house areas, including standing for long periods.
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- Ability to climb ladders and use other equipment in line with safety standards.
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- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques.
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Advantages

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- Generous employee discounts to enjoy our amazing products.
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- Paid parental leave to support you through life's most important milestones.
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- Access to a confidential Employee Assistance Program for personal and professional support.
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- Career growth opportunities with real investment in your development.
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- A supportive, collaborative team culture where your success is celebrated.
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- The chance to be part of a fast‐growing global business with an entrepreneurial spirit.
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Availability

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- Week 1 – Monday 11:00‐18:30; Tuesday 8:00‐15:30
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- Week 2 – Monday 13:30‐18:30; Tuesday 8:00‐16:00; Saturday 8:00‐16:00; Sunday 9:00‐16:00
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Requirements

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- 1–2 years retail or visual merchandising experience (preferred).
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- Strong eye for detail, layout, and brand presentation.
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- Great communication and leadership skills.
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- Ability to prioritise, multitask and work hands‐on.
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- Flexible availability, including after‐hours setups and peak trading periods.
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- Only candidates with permanent work rights in Australia will be considered.
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📌 Sales Merchandiser: Pottery Barn Kids (Yallourn)
🏢 Pottery Barn Kids
📍 Yallourn