Nextdc Ltd. is searching for a CX Program Lead who will be responsible for mobilizing and executing customer experience programs. This person will translate CX strategies into measurable improvements focused on customer retention and operational excellence.
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This hybrid role can be based in Melbourne or Sydney. The ideal candidate will have proven experience in leading customer experience programs and a strong ability to engage stakeholders effectively.
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The position offers excellent employee advantages and development opportunities.
📌 CX Program Lead -- Scale Customer Experience (Victoria)
🏢 Nextdc
📍 Victoria
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