​​​​​​ Ready to dive into a close-knit, high-performing insurance team where your personality, empathy, and technical skills are genuinely valued?

We’re on the lookout for a Claims Consultant to join a specialist motor insurance business based in Brisbane CBD

This is a hands-on, rapid-paced role, and the team is currently under the pump – so we’re looking for someone who’s ready to jump in, take ownership, and be a strong team player.

What's in it for you?
Salary: $97,000 inc Super
Location: Brisbane CBD
Hybrid Work arrangement - 3 days at home, 2 days from office

Main responsibilities include:

- Guide brokers and stakeholders through the claims process, explaining requirements and steps.
- Assist clients in preparing necessary documents to support their claims.
- Facilitate effective communication to expedite the claims process.
- Provide prompt attention to all claims from initial contact to settlement.




- Investigate claims to assess their validity, gather evidence, and collaborate with involved parties.
- Negotiate with insurance companies to secure fair settlements for clients.
- Advocate for policyholders' rights to ensure they receive the benefits they are entitled to.
- Manage claim-related documentation and maintain accurate claim file notes.
- Collaborate with internal and external stakeholders to ensure smooth claim processes.
- Participate in projects to improve efficiency and reduce operational risk.

We're ideally seeking someone with:

- End-to-end claims management experience

- Preferably a background in motor insurance

- Comfortable handling a portfolio of approx. 250 claims

- Broker-facing experience is a bonus

- Open to strong candidates from other lines of insurance

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📌 Motor Claims Consultant (Queensland)
🏢 Mayday Recruitment Group
📍 Queensland