03 Sep
|
Trades Workforce Solutions
|
Melbourne
03 Sep
Trades Workforce Solutions
Melbourne
Our customer has built an excellent reputation within their automotive niche - with an amazingly talented team that are in high demand for their service, this is an exciting opportunity for someone who has a passion for all things automotive and wants to take the next step in their customer service/admin/service career.
We are looking for a passionate and customer-focused Service Advisor that loves working in a business where exceptional service, attention to detail and leaving no stone unturned is what you live for!
What You’ll Be Doing:
- Greet customers warmly and manage the end-to-end service experience
- Schedule and confirm service appointments, ensuring efficient daily workflow
- Liaise with internal teams and monitor job progress/update production schedules
- Prepare and complete documentation/schedules/updates and ensure our , systems up to date
- Deliver consistent follow-up and maintain strong customer relationships
- Liaise with external suppliers and book in work, follow up stock and customer enquiries
- Be part of a co-heasive team assisting other departments to ensure that exceptional service.
What You'll Bring:
- Proven background in customer service (automotive experience highly regarded)
- Strong customer service skills and a passion for exceeding expectations
- High attention to detail and strong administrative accuracy
- Outstanding communication and time-management skills
- Ability to remain calm under pressure and juggle multiple priorities
- Team player with a proactive, positive attitude
- Current driver’s licence & Police Check required
- Prior Experience as a Service Advisor (advantageous but not essential)
What's on offer?
- Be part of the team - day shift 7am to 3pm Monday to Friday
- Live your passion! Surrounded by highly sort after vehicles.
- Enjoy working with a company with a outstanding supportive culture
Interviews are taking place now!
📌 Service Receptionist (Melbourne)
🏢 Trades Workforce Solutions
📍 Melbourne