About the role

As our Dental Receptionist, you will provide exceptional service to our patients while supporting the smooth day-to-day operation of the practice.

Key responsibilities

- Welcoming patients and providing outstanding customer service
- Answering phone calls and responding to enquiries
- Scheduling and coordinating patient appointments
- Processing payments and health fund claims
- Managing patient records, recalls and correspondence
- Liaising with dentists, dental assistants and other team members
- Maintaining patient confidentiality
- Completing general reception and administrative duties

About you

- Has excellent communication and customer service skills
- Is warm, approachable and professional
- Is organised and able to manage multiple priorities
- Has strong attention to detail




- Is confident using computers and learning new software
- Works well both independently and as part of a team
- Has a positive attitude and a genuine interest in helping others
- Is reliable, punctual and willing to learn

Perks

- Great work-life balance
- Nine-day fortnight
- No weekend work
- Supportive and friendly team
- On-the-job training and ongoing support
- Complimentary annual preventive dental care
- A welcoming workplace where your contribution is valued

About us

Keppel Dental is a friendly, patient-focused dental practice committed to providing high-quality dental care in a welcoming and professional environment.

📌 Dental Receptionist (Rockhampton)
🏢 Keppel dental
📍 Rockhampton