Practice Administrator | Full-time or Part-time, Permanent | Brisbane CBD

Your new company:

Your new company is an established professional services organisation, seeking a Practice Administrator to support the day-to-day operations of a busy and growing team. Working within a client-focused environment, the business provides specialised advisory, accounting and business support services to a large network of clients across Australia. Known for its collaborative culture and commitment to service excellence, the organisation offers a supportive environment where employees are empowered to make a meaningful contribution.

Your new role:

Reporting directly to the General Manager, you will play a key role in the day-to-day operations of the practice, providing administrative, operational and client support across the business.

Your responsibilities will include:

- Managing end-to-end client onboarding and offboarding processes
- Preparing service agreements, ATO authorities and coordinating electronic signing via DocuSign
- Liaising with clients and internal accounting teams regarding onboarding requirements
- Establishing and maintaining workflows within Karbon
- Coordinating access to platforms including Xero, Xero Tax and Hubdoc
- Managing practice billing, debtor reconciliations and subscription administration within Xero
- Producing monthly reporting on billing performance and service delivery
- Maintaining the Monday.com environment and operational tracking systems
- Coordinating user access, permissions and IT requirements
- Supporting client enquiries and engagement initiatives
- Managing staff onboarding and offboarding administration
- Assisting with KPI and OKR program coordination




- Booking travel, supporting meetings and providing general administrative support to senior leadership

What you'll need to succeed:

To be successful in this position, you will be a highly organised administrator with excellent attention to detail and the ability to manage multiple priorities within a professional services environment.

You will bring:

- Previous administration experience, ideally within an accounting, financial services or professional services environment
- Strong organisational and time-management skills
- A high level of accuracy and attention to detail
- Excellent communication and stakeholder management skills
- The ability to work independently and take ownership of key processes
- Experience working with spreadsheets and structured data
- A proactive approach and willingness to adapt as the role evolves

Experience with the following systems will be highly regarded:

- Karbon
- Xero
- Monday.com
- Google Workspace

What you'll get in return:

In return, you'll join a supportive and collaborative team where your contribution will have a direct impact on the success of the business. You'll enjoy a varied role with significant autonomy, exposure to senior leadership and the opportunity to help shape and improve key operational processes.

This position offers flexibility with either full time or part-time arrangements.

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Phoebe now on 07 3243 3***.

If this job isn't quite right for you, but you are looking for a new position, please contact Phoebe for a confidential discussion on your career.

📌 Practice Administrator (Brisbane)
🏢 Hays Recruitment
📍 Brisbane