Medical Receptionist/Administration team member

Medical Consulting Suites/Community Services

Health and Allied Services, Managers and Administrative EA 2021 – 2025 (HS1)

49 hours per fortnight

Part Time, Permanent, Some Saturday work required

Echuca Regional Health proudly serves the Shire of Campaspe and Murray River Council communities, with Echuca and Moama located side by side on the banks of the Murray River. We offer a wide range of hospital, aged care, and community health services, and are growing as a sub-regional teaching health service. With over 1,000 staff, we’re the largest employer in the region—providing real opportunities for career growth, development, and making a difference close to home.

About the Role:

Applications are sought from experienced and/or qualified Medical Receptionists/Administration Assistants to join the Medical Consulting Suites and Cancer & Wellness Centre Medical Reception and Administration team.

This is a front-of-house medical reception role providing administration support across the Medical Consulting Suites Cancer & Wellness Centre and also the Satellite clinic at the Rochester and Elmore District Health Service (REDHS)

Shifts will commence at either 8:30am or 9:00am and finish at either 5:00pm or 5:30pm, as rostered.

The successful applicant will be required to:

- work across the Medical Consulting Suites, Cancer & Wellness Centre and the REDHS satellite clinic as rostered

- participate in leave cover for the Reception/Administration team, including flexibility to cover additional shifts where required

- participate in some Saturday work (7:30am – 4:00pm) as rostered.

Key responsibilities include:

· Provide professional reception and administrative support to patients clinicians and visitors

· Manage appointments, referrals, telephone enquiries and patient registrations

· Process payments, Medicare claims and daily banking tasks

· Coordinate bookings and communication with internal departments and external providers

· Maintain accurate records and complete general administrative duties





· Support the daily operation of clinics across the Medical Consulting Suites and Cancer & Wellness Centre

and the REDHS Satellite clinic.

· Provide leave cover and work flexibly across rostered shifts, including occasional Saturdays

· Undertake other duties as reasonably required to support the service

Qualifications/experience required:

- Ability to work positively and cooperatively within a team environment

- Strong customer service and communication skills with a professional and respectful approach

- Demonstrated understanding of confidentiality and privacy requirements

- Ability to follow processes, manage routine administrative tasks and work effectively in a busy environment

- Well-developed organisational skills and attention to detail

- Basic computer and administration skills, including experience with appointment booking systems and Microsoft Office programs (desirable)

- Previous reception or administrative experience, preferably in a healthcare setting (desirable)

Why Work at ERH?

At ERH we offer a supportive and inclusive culture that offers opportunity for growth and development. As well as that we have a fantastic range of benefits for our employees, including:

· Generous salary packaging opportunities, to increase your take-home pay each fortnight

· Flexible working arrangements

· Supportive and experienced leadership

· Health and wellbeing programs

· Career progression and skill development opportunities

· Confidential Employee Assistance Program for staff and family

· Free onsite parking

· Free staff vaccinations

How to Apply:

All applicants must apply online via SEEK and include the following documents:

- Cover Letter

- Resume

- Separate document addressing the Key Selection Criteria**





**Please note: Key Selection Criteria can be located within the position description. Applicants are required to send a separate document detailing response to the ‘selection criteria’ to ***********@erh.org.au.

Incomplete applications, including those that do not provide all requested documentation, will not be considered.

For a copy of the Position Description please go to: ERH Website

Enquiries about this position should be directed to Georgina Salter – Manager Medical Consulting Suites on: (03) 5485 5864 or *******@erh.org.au

Applications Close: 13/09/2026 Apply today!

Applications will be reviewed as they are received, and interviews may take place prior to the closing date. Whilst we appreciate the time taken to apply, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has been unsuccessful on this occasion.

Applications are not accepted from agencies.

Diversity and Inclusion

At ERH, we value and celebrate the diverse backgrounds, experiences, and talents of our people. We encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally, linguistically and gender diverse people and, mature aged people.

We are a child-protected organisation (see Victorian Government Child Safe Standards) and proudly Totally Smoke Free.

Should you require any additional support or reasonable adjustments during the recruitment process they are available upon request. For application support, contact ***********@erh.org.au

Pre-Employment Requirements

This position requires completion of a satisfactory National Police Check and (where relevant) provision of a Working with Children Check and check on the Disability Worker Exclusion Scheme prior to appointment. Vaccination status in line with policy and procedure at this time. Applicants must hold Australian Citizenship or hold Australian Work Rights to be eligible. Financial support towards VISAS is not available.

📌 Medical Receptionist/Administration team member (Echuca)
🏢 Echuca Regional Health
📍 Echuca