About the role

The role of Safehouse Support Worker is to provide a strong support system and a safe environment for clients and their families, whilst working under the supervision and direction of the Safehouse Team Leader. The Safehouse Support Worker (casual) role is part of the Programs Team of Mawarnkarra Health Service.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply. (Refer Section 51 of the Equal Opportunity Act (WA) 1984).

Key responsibilities

Provide support and assistance to clients

- Undertake initial assessment from incoming referrals for potential and non-eligible clients

- Provide appropriate and timely assessments based on clients' needs and act according to the outcomes of the assessment

- Participate in case conferencing and undertake all responsibilities as per the care plan of clients

- Refer clients appropriately to other services within Mawarnkarra and external to Mawarnkarra, and ensuring client are provided with information about the services they are being referred to, as well as provide relevant support to clients attending other services.

- Ensure that the support and assistance to clients are provided in their own environment consistent with the policies of Mawarnkarra

- Work effectively and appropriately with families

- Provide support and assistance to clients requiring housing, family services and assistance with Centrelink and/or Court

- Advocate the needs of clients to services such as WA Housing, Centrelink, WA Mental Health Services and Family and Community Services

- Provide assistance and support to families and friends of people who are in detox and/ or rehabilitation

- Assist clients to improve daily living skills such as budgeting,



drug and alcohol awareness and confidence building skills

Manage Client Files

- Maintain confidentiality in all aspects of record keeping

- Record all data on clients as required by MHS

- Adhere to the Mawarnkarra Code of Conduct

Professional responsibilities

- Personal duress alarm to be worn at all times

- Maintain the highest standards of professional conduct

- Maintain the highest standard of skilled presentation - uniform, appropriate clothing and footwear must be worn at all times

- Demonstrate an understanding of, and comply with all Mawarnkarra policies and procedures

- Participate in maintaining a safe working environment

About you

- Ability to liaise and develop relationships with clients who are having family crisis or homeless situations

- Ability to communicate effectively with team members and the client population

- Ability to provide support in highly stressful circumstances

- Ability to problem solve effectively on a day to day basis and in a crisis situation

- Ability to negotiate complex issues with clients

- Ability to prioritise workload

- Ability to liaise effectively with other service providers

- Ability to work independently and in a team environment

- An active Western Australian driver's license to transport people in motor vehicles in a safe manner





- Consent to undergo a Working with Children Check, and a National Police Clearance. Please note that employment is conditional pending the outcome of these checks.

- Current CPR Certificate

- All employees are subject to random drug and alcohol testing

About us

Mawarnkarra Health Services, a Community Controlled organisation, is a primary health care service and community program provider, managed by the local Aboriginal community, to enable us to deliver holistic, comprehensive, and culturally appropriate health and disability care to our Aboriginal and Torres Strait Islander families, within the communities in the Pilbara.

Our services are delivered through physical locations, mobile outreach and online/telehealth modes. Our operations are supported by administration, management, software and infrastructure to deliver best practice services.

MHS is looking for people who want to make a real difference in the health of Aboriginal and Torres Strait Islander families.

Please note that housing is not included in this role and it is the responsibility of the candidate to secure their own housing, should they be successful

Applications

Apply now via the link, uploading a resume with a covering letter, stating your experience and why you would like to work with us at Mawarnkarra Health Services.

Any questions please contact us on email : *********@mhs.org.au

Mawarnkarra may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with unrestricted/full visa working rights to work in Australia. Mawarankarra do not offer any sponsorship for positions such as this one.

📌 Safe House Support Worker (Casual Pool) - Female only (City of Karratha)
🏢 Mawarnkarra Health Service
📍 City of Karratha