About Francom

Francom is a privately owned organisation with a growing portfolio of commercial and philanthropic ventures across APAC and ANZ. With a strong track record of delivering long‑term value, the business is scaling rapidly to meet a significant pipeline of opportunities.

Francom operates in an agile, fast-moving and commercially grounded environment, shaped by pragmatic decision-making, strong leadership alignment and people practices that enable sustainable growth.

The organisation reflects a family-office ethos—thoughtful leadership, deep trust, high employee engagement, and a culture built on integrity, discretion and meaningful impact. Our work is purpose-led and values-aligned, delivering outcomes that benefit people, communities and the planet.

About the Role

This is a rare opportunity for an accomplished Executive Assistant to provide dedicated, high-level support to the Chief Executive Officer of Francom Group while also acting as a trusted business partner to the CEO. The CEO holds the dual role of Chief Operating Officer, and the successful candidate will be expected to develop a robust working understanding of both the strategic and operational dimensions of this portfolio.

Working in close partnership with the CEO, you will manage the executive office with precision, discretion and foresight. Beyond delivering exceptional executive support, you will serve as a trusted sounding board and coordination partner—bringing commercial awareness, informed judgement and constructive challenge to help the CEO prioritise, make decisions and maintain momentum across the organisation.

The role sits at the centre of executive activity and requires sound judgement, exceptional organisation and confidence engaging with Board members, the Executive Leadership Team and senior external stakeholders. You will also lead and develop the Executive Assistants and support staff, embedding consistent service standards across the executive support function.

Your New Role

As Executive Assistant and business partner to the CEO, you will provide seamless strategic, administrative and operational support, serving as the principal point of coordination for the CEO’s office. Because the CEO also carries the COO portfolio, you will be expected to get across key operational priorities, reporting cycles, risks, dependencies and business rhythms so you can anticipate needs, connect information, coordinate effectively and support informed executive decision-making.

The business-partner dimension of the role requires you to understand context, identify emerging issues, respectfully test thinking and translate the CEO’s priorities into coordinated action. You will do this without assuming ownership of the CEO’s or COO’s executive accountabilities.

You will anticipate needs, manage complexity and bring structure to competing priorities in a fast-paced, purpose-led environment. The role requires absolute discretion, excellent judgement and the confidence to operate professionally at Board and C-suite level.

Regular domestic and international travel with the CEO is an essential requirement.

Key Responsibilities

Executive Support and Business Partnership to the CEO

- Manage the CEO’s complex calendar, inbox, correspondence and daily workflow
- Protect and optimise the CEO’s time by triaging priorities and anticipating conflicts
- Act as a trusted sounding board and business partner, bringing commercial awareness,



informed judgement and constructive challenge
- Connect information across the organisation, identify emerging issues and help translate the CEO’s priorities into coordinated action
- Prepare Board and Executive Leadership Team papers, briefing notes, reports, presentations and correspondence
- Coordinate meetings, agendas, minutes, decisions and follow-up actions
- Act as the primary liaison between the CEO and senior internal and external stakeholders
- Anticipate business rhythms, deadlines and pressure points to keep the CEO prepared
- Manage confidential corporate and family-office matters with absolute discretion

Governance, Board & Reporting

- Coordinate governance cadences, leadership meetings and reporting cycles
- End‑to‑end management of Board and Committee meetings
- Maintain governance records, ASIC administration and company registers
- Manage Board portals and information flow
- Produce accurate, polished documentation under time pressure

Business Operations, Excellence & Project Support

Working within the direction and executive accountability of the CEO/COO, you will coordinate and manage the business operations function, bringing structure, discipline and visibility across operational activity. Excellence is at the heart of how the CEO operates, and you will help embed high standards, continuous improvement and inclusive ways of working across the organisation.

- Coordinate and manage the business operations function on behalf of the CEO/COO, ensuring priorities, workflows, reporting and follow-through are aligned
- Build and maintain a strong working understanding of the CEO’s dual CEO and COO portfolio, including key operational priorities, performance indicators, risks and dependencies
- Establish clear operating rhythms, service standards and scalable processes that reflect the CEO’s commitment to excellence
- Support project and development reporting across APAC/ANZ
- Coordinate cross-functional activities, milestone tracking and accountability for agreed actions
- Maintain visibility across commercial, philanthropic and operational priorities, escalating emerging issues appropriately
- Drive continuous improvement in business operations, executive systems and processes
- Help create a culturally diverse and inclusive environment by embedding respectful, equitable and accessible approaches into operational practices and ways of working

Team Leadership & Oversight

- Lead, mentor and develop Executive Assistants/support staff
- Establish service standards and best‑practice workflows
- Balance workload to ensure consistent executive coverage
- Provide coaching, feedback and performance management
- Build a collaborative, high‑performing support culture

Stakeholder & Relationship Management

- Build strong relationships with investors, partners, clients and internal teams
- Communicate confidently and professionally at CEO, ELT and Board level
- Represent the organisation with warmth, authority and commercial maturity




- Navigate sensitive environments with emotional intelligence and sound judgement

Executive Support and Travel (Essential)

This position requires regular domestic and international travel with the CEO. Travel is a core requirement of the role.

You will accompany the CEO as their Executive Assistant, ensuring continuity of support and operational precision before, during and after each engagement. You will manage changing schedules, logistics, briefing materials and follow-up so the CEO can remain focused on strategic priorities.

Travel Responsibilities

- Accompany the CEO on frequent interstate and international travel across APAC and ANZ
- Manage schedules, logistics and priorities seamlessly while travelling
- Ensure meetings, stakeholder engagements and commitments run smoothly on the ground
- Remain calm, adaptable and detail‑focused as schedules evolve
- Prepare thoroughly ahead of travel and follow through post‑engagement
- Maintain discretion, professionalism and executive presence at all times

About You

You are an experienced Executive Assistant who understands how to support a CEO with discretion, anticipation and exceptional attention to detail. You also bring the commercial curiosity, confidence and judgement to operate as a trusted business partner—able to connect the dots, offer a considered perspective and respectfully challenge when appropriate.

- At least five years’ experience providing direct, high-level support to a CEO or similarly senior executive
- Proven capability managing complex calendars, inboxes, travel, meetings and executive correspondence
- Experience coordinating or managing a business operations, executive office or corporate services function
- The commercial curiosity and operational awareness to quickly get across the CEO’s dual CEO and COO portfolio
- A demonstrated commitment to operational excellence, continuous improvement and culturally diverse and inclusive ways of working
- Experience coordinating Board or Committee meetings, papers, deadlines and governance records
- Demonstrated experience leading or mentoring Executive Assistants or support staff
- Experience in financial services, legal, venture capital, private equity or investment banking is highly regarded
- Advanced proficiency in Microsoft 365 and modern productivity tools
- Exceptional written communication, organisation and attention to detail
- A proactive, solutions-focused approach and the confidence to make sound decisions within the role’s authority
- Absolute discretion, confidentiality and professional judgement
- Availability and readiness to travel regularly with the CEO
- Alignment with values of authenticity, action, connection, curiosity and empathy
- Legal or governance experience is advantageous but not essential

What Makes You Exceptional

- You instinctively read the room and adapt your approach
- You combine warmth with authority and professionalism
- Your attention to detail is exceptional
- You think ahead and stay several steps in front
- You take pride in precision, polish and trust
- You thrive where excellence, agility and trust are the standard

Why Join Francom

- Work closely with a dynamic CEO in a trusted and influential Executive Assistant role
- Support commercial and philanthropic initiatives with meaningful impact
- Lead and strengthen the executive support function as the organisation scales
- Join a values-led organisation where trust, discretion and contribution matter

📌 Lead Executive Assistant - Business Partner to CEO (CEO as COO) (Parramatta)
🏢 Francom Group
📍 Parramatta