Showroom & Operations Manager | Wangaratta | $37 - $40 per hour | MON - FRI no weekends

We are pumped to represent a brand new client in Wangaratta! Our client is a well-established, family-owned wholesale lighting business, searching for an experienced and highly capable Showroom & Operations Manager (2IC).

This is an opportunity for someone who is ready to move beyond a traditional sales or showroom position and take genuine ownership of the day-to-day operation of a business.

Working closely with the owner, you'll become the 2IC, overseeing the showroom, customers, tradie relationships, orders, stock, online enquiries and day-to-day operations while the owner focuses on clients, business development and new opportunities.

Longer term, this role has a genuine pathway into a broader management position.

What makes this exciting?

- Outstanding Salary Package On Offer $35–$40 per hour - Negotiable for the right fit

- Awesome work-life balance! Monday–Friday - No weekend work!!

- Genuine pathway into further management - These guys are expanding rapidly

- No two days are the same - Varied role with significant responsibility

- Wangaratta location

Role Breakdown:

This is a diverse role combining sales, customer relationships, showroom operations, administration, stock management, lighting design and commercial support. You'll play a key role in keeping the business running efficiently and ensuring customers and trade clients receive an outstanding level of service.

Your responsibilities will include:

• Trade & Customer Relationships
Build and maintain strong relationships with trade customers, suppliers and clients while assisting customers with their lighting requirements.

• Sales & Lighting Design
Assist customers with product selection, provide lighting advice and support lighting design work, quotes and project requirements.

• Showroom & Business Operations
Take ownership of the daily running of the showroom, ensuring everything is organised,



presentable and operating smoothly.

• Orders & Stock
Process customer orders, monitor stock levels, place supplier orders and ensure products are available when required.

• Online Sales & Enquiries
Manage online enquiries and orders, respond to customer communications and ensure enquiries are followed through professionally.

• Administration & Systems
Monitor and respond to emails, maintain accurate records and use systems including Excel to support the efficient running of the business.

• Operational Improvement
Identify ways to improve processes, systems and efficiencies and take initiative to get things done without needing to be constantly directed.

Who we're looking for?

We're not necessarily looking for someone who has already held a formal management title.

We're looking for someone who has the maturity, initiative and capability to become a manager.

The person we are looking for will ideally be:

- Experienced in sales, customer service, showroom operations or account management

- Confident dealing with customers, trade clients and suppliers

- Highly organised with robust attention to detail

- Commercially minded and comfortable understanding customer and business needs

- Someone who naturally takes ownership and responsibility

- Comfortable juggling multiple priorities in a busy environment

- Confident using technology and business systems

- Competent with Microsoft Excel & Canva, or able to pick it up quickly

Industry experience in lighting, electrical, interiors, building products or a similar environment would be highly regarded, but is not essential for the right person.

This is a rare opportunity to become a genuinely important part of a growing local business.

If you're an experienced, switched-on professional who is ready to take ownership, develop your career and become the person the business can rely on, we want to hear from you.

Apply now with your resume and a brief cover letter or contact Jett on 03 5747 5*** for more information.

📌 Showroom & Operations Manager - 2IC (Wangaratta)
🏢 JPEX Recruitment
📍 Wangaratta