We are seeking a Retail Shop Assistant to join the team at Uniform Management Services in Hervey Bay, QLD. This is a casual position that offers flexibility whilst providing excellent customer service in our retail environment. As a Retail Shop Assistant, you will be the face of our business, ensuring customers receive a welcoming experience whilst browsing and purchasing our products. This role is essential to maintaining our reputation for outstanding service and support in the retail sector.
Key responsibilities
- Greeting customers warmly and providing friendly, professional assistance with their shopping needs
- Demonstrating product knowledge and recommending items based on customer requirements
- Processing transactions accurately using point-of-sale systems and handling cash and card payments
- Maintaining a clean, organised and visually appealing shop environment at all times
- Restocking shelves and displays with merchandise in an orderly manner
- Assisting with stock management and inventory checks as required
- Answering customer enquiries and resolving concerns with professionalism and courtesy
- Supporting promotional activities and seasonal displays
- Adhering to health, safety and company policies whilst on the shop floor
What we're looking for
- Proven experience working in a retail environment or customer-facing role
- Excellent communication skills with the ability to engage positively with diverse customers
- Strong numeracy skills and accuracy when handling transactions and cash
- Ability to work independently and as part of a team in a quick-paced environment
- Reliability and punctuality, with flexibility to accommodate casual shift patterns
- Attention to detail with pride in maintaining product displays and shop standards
- Problem-solving mindset and willingness to go the extra mile for customer satisfaction
- Basic computer literacy and ability to learn point-of-sale systems quickly
- A positive attitude and enthusiasm for delivering exceptional customer service
What we offer
At Uniform Management Services, we value our team members and offer a supportive workplace environment. As a casual employee, you will enjoy flexibility in your working hours, allowing you to balance work with other commitments. We provide on-the-job training to ensure you feel confident and competent in your role, along with the opportunity to develop your retail skills. We foster a friendly team culture where your contributions are recognised and appreciated, and there is potential for progression should you wish to take on additional responsibilities within our growing business.
Apply now
If you are an enthusiastic, customer-focused individual ready to make a positive impression in retail, we would love to hear from you. Please submit your application with your CV and a brief cover letter explaining why you would be a great fit for Uniform Management Services.